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WELL-B Wellness App Concept

Context
Universidad Villanueva • Consumer Behaviour
Type
Academic Project
Period
Sep 2024 – Dec 2024

Overview

Final project for the Consumer Behaviour course at Universidad Villanueva in Madrid, developed during my exchange semester. I designed WELL-B, a concept for a wellness app that tracks six health domains and guides users through LIVIA, a personal life and vitality coach.

The project was delivered in three outputs:

Key Tasks

Core Insights

One app, the whole wellbeing journey: six health domains in a single experience, with a personal coach that turns tracking into guidance

Communication follows the user, not the technology: AI powers the personalisation, but customer-facing messages focus on benefits rather than on the technology itself

Freemium for adoption, premium for engagement: a free entry point lowers the barrier, while gamified loyalty drives the upgrade